Broken Spring Replacement
Customer Issue: Couldn't open the garage door because of a broken spring.
Our Solution: After arriving at Mr. Rivera's home, we placed the garage door on a ladder and made sure it was fastened in place. Then, we released the broken spring from its sprocket and made sure the cables or the tracks weren't damaged when the breakage occurred. We installed the new garage door spring and then tested the movement and tension of the system to ensure safe operation.
Garage Door Opener Repairs
Customer Issue: Garage door opener wouldn't open the door and was making a loud noise when trying to move.
Our Solution: We disconnected the garage door to inspect the opener safely. After examining the entire setup, we found that a small part of the trolley broke. But the opener was still making whirring noises after we replaced that part. When we opened the casing we saw that the motor gear wore out, so we replaced it too.
Garage Door Off Track
Customer Issue: Opened the garage door and it got stuck halfway through the opening. Two of the rollers on the left side popped out of the track.
Our Solution: After clearing some stored equipment out of the way, we stabilized and secured the garage door in position using ladders. We also disconnected the opener and released the spring tension. Better safe than sorry, after all. We proceeded to open the curved track sections and straighten them out. After that, we pushed the popped rollers back into place and lubricated the wheels on all sides. The door moved very smoothly once we took care of those issues.