Couldn't open the garage door because of a broken spring.
After arriving at Mr. Rivera's home, we placed the garage door on a ladder and made sure it was fastened in place. Then, we released the broken spring from its sprocket and made sure the cables or the tracks weren't damaged when the breakage occurred. We installed the new garage door spring and then tested the movement and tension of the system to ensure safe operation.
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* $29 service call - deducted from the service
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