Customer Issue: Mr. Cooper’s garage door had recently become very jerky while moving, and he had concerns it might break down.
Our Solution: Our professionals determined that Mr. Cooper’s Craftsman model 54985 garage door opener was the source of the problem. We proceeded to uninstall it to take a closer look. Our experts found that the motor had become worn from frequent use, and needed repairs. We repaired the problem and reinstalled the opener to test and ensure that the door now operated smoothly.
Customer Issue: Mrs. Nguyen noticed something hanging down from her garage door that she had never seen before, and had concerns that something had broken.
Our Solution: We confirmed that Mrs. Nguyen had been correct in her assessment, as the garage door cable had snapped from years of use. Our technicians disconnected the opener to keep the door safely in place, and also released the tension from the springs. Once we removed the broken cable, our team fed the new cable into the pulley system and secured it.
Customer Issue: Mr. Love’s garage door had a deeply cracked panel in his garage door after an accident occurred and wanted to get it fixed.
Our Solution: Our technicians measured and took note of Mr. Love’s garage door to find a replacement panel of the correct size and style. We painted it to match the color of the door as well, so there would be no noticeable difference. Our team removed the garage door from the system to access the broken panel and uninstall it, then replaced it with the new one.