Mrs. Jacobs was startled when her garage door shut abruptly, rather than lowering at its usual pace. She called us to come give it a look.
Garage door springs and cables are what aid in your garage door’s opening and closing properly, and in this case, it was the cable that had broken and was causing the door to drop. Cables wear out over time, especially with frequent use, and need to be replaced. We took out the snapped cable from Mrs. Jacobs’ garage door system and replaced it, then checked to confirm the door lowered properly again.
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* $29 service call - deducted from the service
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