Ms. Hoag suspected that it was only a matter of time until her garage door spring broke, and wanted to fix it before it happened.
Perhaps the most frequent call-out we get is for broken springs because these inevitably happen with every door eventually. It happens out of the blue, typically, and can really ruin your day. Ms. Hoag was absolutely correct to try and avoid this, and we were happy to help her. We took a look at the door in operation and could see how it was sagging and wobbling during movement. Clearly, a new spring was in order, and we swapped it out quickly. We balanced the door to work properly under tension and left it with many years of working life in it.
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* $29 service call - deducted from the service
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